The Superfantastic tier gets you even faster support. You can email us with any questions or problems you have with your Google Ad Grants account and we'll respond and help you on the SAME DAY. That's right -- we stop whatever we're doing and help you iron out your Google Ad Grants problems on the very same day you write us. Please understand that this isn't the "help" that you're used to, where you ask questions to phone or help desk operators with zero experience who are reading from a script and perhaps don't even speak your language very well. Your questions are answered either by me or the on-site staff that I've personally trained. No overseas support, no one who isn't a Google Ad Grants expert that's managed dozens of accounts him/herself. We're the Google Ad Grants help section that Google wishes it was! :)