Markus Rentsch

is creating Customer Success Consulting

Select a membership level

Customer Success Manager

$32
per month
How to become a trusted advisor and grow your portfolio value
  • Customer Portfolio Optimization
  • Relationship Building
  • Effective Customer Segmentation
  • Customer Value Creation
  • Successful Customer Onboarding
  • Predicting and preventing churn

Customer Success Leader

$63.50
per month
How to optimize the ROI of customer success
  • Everything from Customer Success Manager
  • Building Customer Success Operations
  • Ideal Customer Profile Validation
  • Cross-functional Collaboration
  • Establishing Customer Success as a Growth Team

C-suite

$127
per month
How to build a profitable growth strategy and optimize your company's valuation
  • Everything from Customer Success Leader
  • Optimizing Earned Growth Rate
  • Building an effective Metric and Incentive System
  • Setting the right Customer Expectations (Positioning)
  • Defining the Ideal Customer Profile
  • Value-Based Pricing

3

patrons

$173

per month

About Markus Rentsch

Learnings include:

  • Aligning everybody on customer success
  • Sustainably eliminating churn
  • Fixing your positioning
  • Finding your ICP
  • Maximizing and monetizing customer value
  • Building a customer success program
  • Implementing a better customer success metric system
  • and everything else related to customer-centric growth in SaaS
By becoming a patron, you'll instantly unlock access to 11 exclusive posts
11
Images
1
Writing
By becoming a patron, you'll instantly unlock access to 11 exclusive posts
11
Images
1
Writing

Recent posts by Markus Rentsch

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