Welcome to Patreon!
All about being a creator
To become a creator, simply launch your page to start your offering or membership. When you join Patreon, you become part of the Patreon community. You can use creator tools that we provide to, among other things, showcase your creations, engage with the Patreon community, and provide merchandise to patrons through our merch service. Memberships are for your most passionate fans. On Patreon, you can provide your patrons something exciting that gives them special benefits they want, including additional access, merchandise, exclusive creations, and engaging community experiences. In turn, you will receive loyal support from your patrons, and revenue from memberships and offerings that patrons have purchased on Patreon.
As a creator, you may make offerings available on Patreon on a one-time basis and may make memberships available on Patreon on an automatically-renewing subscription basis. Where supported, we automatically convert the prices of offerings and subscriptions into a patron’s local currency based on a currency conversion rate that may be determined at our sole discretion. You can learn more here.
We handle payments issues such as fraud, chargebacks, and resolution of payments disputes. We try to provide timely access to the funds you’ve earned on Patreon based on the level and type of Patreon service you select. Different levels and types of Patreon service may have different timelines associated with funds becoming accessible to you and/or may require that reserves of funds are withheld from becoming accessible to you. You can learn more here. You may, however, occasionally experience further delays in accessing these funds.
We may also block or withhold access to these funds for violations of our terms or policies or for compliance reasons, including collecting tax reporting information. When this happens, we try to communicate the reason to you promptly. If you have questions about access to funds being blocked or withheld, please reach out to us. In order to protect creators, we may block patrons’ payments if we believe them to be fraudulent. Sometimes activities like refunds to patrons and chargebacks from patrons can put your account balance into the negative and any fees you’ve incurred from Patreon, as described below, may not be refunded to you when such refunds and chargebacks are processed. If your balance becomes negative, we reserve the right to recover those funds from future payments.
To make sure Patreon is a safe community for everyone, we are required to have all creators sharing sexually explicit creations or creations that include nudity agree to certain additional requirements. If you are an Adult/ 18+ creator, then you agree to verify that you are over the age of 18 through the means requested by us, to verify that each person depicted in your creations is over the age of 18, and to obtain each such persons’ written consent to participate in your creations. A consent form template that you may use for this purpose is located in our Help Center, where you may get additional information about these requirements. You agree that you will promptly provide us with this proof of age verification and consent if we request it.
As a creator, there are fees associated with your offerings and paid memberships on Patreon. The general nature of these fees is summarized below, but the most current information is found in our Help Center. These fees may increase with notice to you and may vary depending on the level and type of Patreon service you select, including whether you choose to use Patreon’s paid membership service, free membership service, and/or service for facilitating one-time purchases:
- The platform fee, which may include a flat fee and/or is calculated as a percentage of successfully processed payments. For service levels and types that include merch, please note that, in addition to the platform fee for using the merch service, we also charge you for the cost of the merchandise itself based on the quantity and SKUs of the associated items;
- Feature-specific fees, which may arise from the use of particular Patreon features and may include a flat fee and/or are calculated as a percentage of successfully processed payments;
- The payment processing fee, which is calculated as a percentage of successfully processed payments and a flat fee per successfully processed payment and relates to the cost of processing payments from patrons, including recurring billing, recovering declined payments, and fighting fraud;
- The payout fee, which is a fee for transferring money you’ve earned on Patreon to your specified payout method and may vary based on your specified payout method; and
- The currency conversion fee, which is calculated as a percentage of successfully processed payments made in a currency other than your payout currency.
You can see the fees for any membership subscription on your creator dashboard, though please note that this dashboard does not list the payout fee described above.
“Founding creators” are creators whose creator pages were live before May 7th, 2019 and who have not since made disqualifying changes to their creator pages. “Founding creators” may have a legacy fee structure explained in our Help Center that is no longer available to other creators.
If a patron pays in a currency that is different from the currency associated with their payment instrument, then the financial institution associated with that payment instrument may charge them a foreign transaction fee for that payment. We are not applying this fee and have no control over it, have no knowledge of whether the fee is applied, and do not receive any of the funds from that fee.
Even if a patron pays in the same currency as the currency associated with their payment instrument, when a patron’s payment is processed in a country different from the one associated with their payment instrument, then the financial institution associated with that payment instrument may charge them a foreign transaction fee for that payment. We are not applying this fee, have no knowledge of whether the fee is applied, and do not receive any of the funds from that fee, but our choices about payment processing may impact or otherwise give rise to this fee.
In order to satisfy our tax obligations, we collect tax identification information and, in certain circumstances, report this information and earnings to tax authorities as legally required. For example, if you are located in the United States or are a United States citizen who has earned $600 or more, Patreon is required to issue you a Form 1099-K at year end. For purposes of Forms 1099-K, we treat all creator earnings as earned for the sales of goods or services. You are responsible for reporting any income, withholding, or other earnings-based taxes which may be due as a result of money you’ve earned on Patreon. You can learn more in our Tax Help Center.
We are additionally responsible for a number of transactional taxes across the world. These include, but are not limited to, Valued Added Tax (“VAT”), Goods and Services Tax (“GST”) and other local service or sales taxes in non-US locations (collectively referred to as “VAT”), as well as state sales tax in the United States. To learn more about how we handle transaction taxes, please check our VAT guide and other Help Center articles. In locales where we are required to collect transaction tax from patrons, invoices presented to and payments processed from patrons will include the tier or custom payment amount plus the applicable tax. Applicable tax will be charged in addition to the price of a relevant transaction based upon the benefits that you indicate that you will be offering. We will use the benefit categories that you assign to your membership or offering to calculate, collect, and remit the applicable taxes. You are responsible for ensuring that all of your benefits are properly categorized using good faith efforts and to the best of your ability using the available tools. You agree to provide accurate information when you are engaging with the tier tools, sales tax weighting tools and, generally, when listing and categorizing benefits transferred within membership tiers and offerings. Once settled, the tax amount will be automatically deducted, and we will remit directly to the applicable taxing authority. A record of the transaction tax portion of the payment will be available on your earnings details page.
Amounts payable under this agreement between a creator and Patreon may include VAT or sales tax where applicable. Please refer to our Tax Help Center in this regard. You agree that you will provide us with any information and documents for accurate tax determination and compliance, where and as we request or as otherwise required.
We don’t allow creations and benefits that violate our terms or policies. You can learn more by visiting our Community Guidelines and Benefit Guidelines. A high level summary of those rules is that we don’t allow:
- illegal creations or benefits;
- creations or benefits that are abusive towards other people;
- creations or benefits that are misleading or deceptive;
- creations or benefits that use others’ intellectual property, unless you have written permission to use it, or your use is protected as fair use; or
- creations or benefits with real people engaging in sexual acts.
If your fans include people under the age of 18, then please remind them that they need their parent’s or legal guardian’s permission to purchase an offering or membership subscription on Patreon, and that those under the age of 13 cannot use Patreon. We are not required to allow any particular person or group of persons to access an offering, be a patron or otherwise access Patreon services.
As a creator, you are also responsible for keeping patron data safe. You agree to our Data Processing Agreement (DPA) that we sometimes refer to as the Creator Privacy Promise.
An account is tied to your creative output and cannot be sold or transferred for use by another creator.
We are constantly experimenting with product features to make Patreon better and may add, remove, or test features with a subset of creators. Access to these features is not guaranteed and may not be subject to your control. Instead, we may enable and disable these early-access, beta, or test features at our sole discretion. These features may also be subject to additional restrictions and limitations, including some that we describe in our Help Center.
All about being a patron
As a patron, you’re supporting a creator and may receive special benefits like shoutouts, exclusive creations, or merchandise. You pay on a one-time or automatically-renewing subscription basis as specified; Patreon is the billing entity that is associated with this charge.
The timing and amount of each subscription or offering depends on the type of subscription or offering you select and the creator you support. You can see the details prior to purchasing the offering or starting the subscription and you can view all your active subscriptions and your billing history.
To become a patron, simply subscribe or purchase a paid subscription or other offering on Patreon. Subject to these terms and full payment of all applicable charges, to the extent a subscription or offering includes access to one or more of a creator’s creations, you receive a non-exclusive, non-transferable, non-sublicensable, revocable, limited license to access and view those creations for your own private, personal, non-promotional, non-commercial use. Creations you gain access to in this manner will generally continue to be available to you, but may become unavailable at any time as described below.
In addition to one-time purchases, there are three types of paid, automatically renewing subscriptions offered on Patreon. One is a monthly subscription where you pay per month. The second is a per-creation subscription where you pay per-creation posted by the creator. You can set a limit on the number of creations you pay for in a single month under this per-creation subscription model. The third is an annual subscription, where you pay for a year of access up front, typically at a discounted rate. Not all types of membership subscriptions are offered by all creators and the then current subscription options for a given creator will be presented to you prior to entering into the membership.
Each type of paid subscription automatically renews monthly (for monthly and per-creation memberships) or annually (for annual memberships) until you cancel via your membership settings. If your subscription includes a free trial, then, unless you cancel via your membership settings before your free trial ends, you will be charged for the first time after the specified free trial period ends and you’ll start an automatically renewing paid subscription on Patreon of the type you selected. Your recurring charge date may be earlier than the date you first subscribed for reasons including, for example, differences between your timezone and the timezone in which our billing systems operate and your most recent previous charge date being earlier due to variances in the length of months. The amount you are charged for a membership subscription may increase with notice to you. This enables creators to, for example, adjust membership prices to account for increased costs, new or different benefits, or other changed circumstances, just like any other business. Similarly, this enables Patreon to, for example, account for new currency exchange rates by refreshing the conversion rate applied when a patron pays in a currency different than the one chosen by the creator. Patreon does not control the applicable tax that you may be charged and this amount may increase without notice to you.
You may cancel your free trial or recurring payments at any time, as described above. For monthly and annual memberships, canceling or lowering the tier support of your membership will impact your next recurring charge. For per-creation memberships, lowering the tier support of your membership will impact your next per-creation charge and canceling your membership will go into effect before your next per-creation charge. Annual memberships may be canceled or increased, but not lowered, and increasing your payment to a higher tier level in an annual membership will go into effect in the current payment term. When you increase your payment during the current payment term, you may be credited for any payment already made in that term. For example, if you upgrade from a monthly membership to an annual membership, then the amount you already paid for that particular month may be credited toward, and thereby reduce the first year cost of, the annual membership.
Canceling your membership or lowering the tier support below the applicable threshold may result in your loss of access to membership subscription benefits, including a creator’s patron-only posts and other benefits. You may also lose access to offerings you’ve purchased and membership subscription benefits if, for example and as applicable, your payment method fails, we terminate your account, the creator blocks you, the creator stops making offerings and/or memberships available on Patreon, the creator deletes their Patreon account, the creator changes who has access to an offering and/or membership, the creator removes a post or offering from their Patreon account, we remove the creator from Patreon, we change who has access to an offering and/or membership, or we remove a post or offering from from a creator’s Patreon account. We are not required to allow you to access an offering, be a patron of, or to otherwise interact with any particular creator.
Membership subscriptions and offerings vary and we have limited control over the quality and specific benefits. We attempt to screen for fraudulent creator pages, but cannot guarantee the identity of creators or the validity of any claims they make. We appreciate your help reporting suspicious creator pages so we can keep the Patreon community safe.
If you are located in a jurisdiction in which Patreon is required to charge and collect tax, for example VAT or sales tax, then this tax is added to the total charge. Except in limited circumstances, this tax is shown to you when purchasing an offering or starting a paid subscription. Patreon remits all tax collected to the applicable taxing authority. As tax is largely dependent on your location, you agree to keep your location complete and up to date in order to enable accurate collection of taxes.
If you pay in a currency that is different from the currency associated with your payment instrument, then the financial institution associated with that payment instrument may charge you a foreign transaction fee for that payment. We are not applying this fee and have no control over it, have no knowledge of whether the fee is applied, and do not receive any of the funds from that fee.
Even if you pay in the same currency as the currency associated with your payment instrument, when your payment is processed in a country different from the one associated with your payment instrument, then the financial institution associated with that payment instrument may charge you a foreign transaction fee for that payment. We are not applying this fee, have no knowledge of whether the fee is applied, and do not receive any of the funds from that fee, but our choices about payment processing may impact or otherwise give rise to this fee.
We are constantly experimenting with product features to make Patreon better and may add, remove, or test features with a subset of patrons. Access to these features is not guaranteed and may not be subject to your control. Instead, we may enable and disable these early-access, beta, or test features at our sole discretion. These features may also be subject to additional restrictions and limitations, including some that we describe in our Help Center.
Refunds. Our policy is not to provide refunds, including if you lose access to offerings and/or membership subscription benefits as described above, though we may allow for some exceptions where refunds are granted at our sole discretion. You can learn more here.
We look at some pages and posts on Patreon to enforce these terms and our policies, including our Community Guidelines and Benefit Guidelines. We also investigate reports of potential violations. These investigations may take a while to resolve and, primarily because Patreon may be exposed to risk based on what is done with funds earned on Patreon, may include reviewing activity outside of Patreon.
In most situations, we will work with creators and patrons to resolve any potential policy violations and allow the creator or patron to continue using Patreon. Patreon may terminate creator or patron accounts when we believe it is necessary to protect creators, patrons, Patreon, or the broader community, but it is not an action we take lightly.
Patreon reserves the right to remove a creator or patron from participating in annual memberships. Removing a creator from participation in annual memberships will remove the option for further patrons to purchase annual subscriptions on Patreon for that creator. Removing a patron from participation in annual memberships will prohibit that patron from purchasing further annual membership subscriptions on Patreon for any creator. This will not, however, result in an automatic removal of the creator or patron from Patreon, unless there is an independent basis for that removal.
As a global company based in the United States with operations in other countries, we must comply with economic sanctions and trade restrictions, including those implemented by the Office of Foreign Assets Control (“OFAC”) of the United States Department of the Treasury. This means that we cannot take part in transactions that involve designated people, places, or items that originate from those places, as determined by agencies like OFAC. You can read our Sanctions Policy here.
You can permanently delete your account at any time by going to our Privacy Center.
We can terminate or suspend your account at any time at our sole discretion. We can also cancel any membership subscriptions and remove any descriptions, posts, offerings, or benefits at our sole discretion. You may not bring a claim against us for suspending or terminating another person’s account, and you agree you will not bring such a claim. If you try to bring such a claim, you are responsible for the damages caused, including attorneys’ fees and costs. These terms remain in effect even if you no longer have an account.
Creators keep full ownership of their creations and patrons keep full ownership of what they post on Patreon, but we need licenses from you for this material in order to operate Patreon’s services effectively. By making creations available on Patreon or otherwise posting on Patreon, you grant us a royalty-free, perpetual, irrevocable, non-exclusive, sublicensable, worldwide license covering your creation or what you post in all formats and channels now known or later developed anywhere in the world to use, copy, reproduce, store, translate, transmit, distribute, perform, prepare derivative works, publicly display, and display in connection with any name, username, voice, or likeness provided in connection with it. If your creations contain any personal data, you also recognize Patreon’s “legitimate interest” in it in accordance with the scope of this license.
This sounds like a lot, but it’s important for us to operate our services, including hosting creations, providing and promoting memberships to your patrons, and enabling community features like post comments. For clarity, you keep full ownership over your creations and what you post on Patreon; we are not buying your intellectual property rights or leasing them from you for our gain. We will never try to steal your creations, use them in an exploitative way, or seek to profit off of them by any means other than facilitating memberships and offerings you’ve configured on Patreon.
Patrons may not use creations posted by creators in any way not authorized by the creator, including sharing those creations with others who have not purchased the offering or subscription through which those creations were made available.
Third-party apps and services
Our creations are protected by copyright, trademark, patent, and trade secret laws. Some examples of our creations are the text on the www.patreon.com site, the text on Patreon’s other websites, our iOS and Android apps, our APIs, our embeds, our logo, and our codebase. We grant creators a license to use our logo and other copyrights or trademarks to promote their Patreon pages. You can learn more about the correct use of our logo in our Brand Guidelines. You may not otherwise use, reproduce, distribute, perform, publicly display, or prepare derivative works of our creations unless we give you permission in writing. Please ask if you have any questions.
We welcome your feedback on the performance of the Patreon product, including any early-access, beta, or test features to which you’ve been given access, and your help in identifying any problems, bugs, and defects. You agree that any suggestions, comments, ideas, bug reports, or suggested improvements that you provide to us will be fully owned by us so that we can use them to improve Patreon and thereby better help the community of creators and patrons.
Limitation of liability
These terms and any referenced policies are the entire agreement between you and us, supersede all prior agreements, and don’t create any partnership, joint venture, employee-employer or franchiser-franchisee relationship between you and us. If any provision of these terms is held to be unenforceable, then that provision is modified to the extent necessary to enforce it. If a provision cannot be modified to make it enforceable, then it is severed from these terms, and all other provisions remain in force. If either party fails to enforce a right provided by these terms, then it does not waive the ability to enforce any rights in the future.
We are committed to accessibility for those with disabilities. You can find Patreon’s accessibility policy here. If you use accessibility tools and have questions or concerns, please contact us at [email protected].
If you sign-up to receive text messages from us, you agree to receive recurring automated promotional and personalized marketing text (e.g., SMS and MMS) messages from us, including text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided when signing up or any other number that you designate. Consent to receive automated marketing text messages is not a condition of any purchase. Message and data rates may apply. Message frequency may vary. We reserve the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. We also reserve the right to change the short code or phone number from which messages are sent. Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. We, our service providers, and the mobile carriers supported by the program are not liable for delayed or undelivered messages.
The street address of Patreon’s headquarters is Patreon, Inc., 600 Townsend Street Suite 500, San Francisco, CA.