Hi all! I thought it would be a good idea to create a FAQ post like this to link back to on my info page. If you think of anything not answered here, drop me a message and I can add it!
Where can I find your download rewards?
What is the schedule for mail-out rewards?
Every two months around the 15th (or nearest business day) the rewards from those months pledged are mailed out via USPS First Class. Chalcedony($10+) receive two 5x7 prints in each mailing, Mineraloids ($30+) receive 2 5x7 prints plus their 2 ACEOs, and Feldspars ($50+) receive the 2 5x7 prints plus their 2 5x7 sketches.
In the past, the Stone Oracle illustrations were finishing up around the 10th of the month, and I was having to order prints online, so rewards were getting shipped around the 20th of the month. In the event that a new Stone Oracle or ink piece isn’t created on time for shipment, I will send out a 5x7 print of a past illustration of your choice! And you can of course request certain prints in stock for this replacement! Chalcedony, Mineraloid, and Feldspar Patrons receive 1 5x7 print for each month pledged.
If your order gets lost in the mail, please contact me so we can resolve this!
Can you explain the custom art mail-out rewards?
Sure thing! These are drawings created in ink and watercolor of a single figure with minimal background. You name the prompt, or if you don’t want that kind of pressure, I can come up with something according to the monthly sketch theme. :) The sizes are ACEO (2.5x3.5 inches) and 5x7 inches. Mineraloid ($30) and Feldspar($50) are the two tiers eligible for monthly custom art pieces, outlined below.
Mineraloid Patrons receive an ACEO (Art Card Editions & Originals), sized at 2.5x3.5 inches for each month pledged. It’s created on watercolor paper, drawn in ink with a loose watercolor technique on top, like the samples below:
Feldspar Patrons receive a 5x7-inch art piece for each month pledged. It’s created on watercolor paper, drawn in ink with a loose watercolor technique on top, or a brushed ink drawing, like the samples below:
Is it OK if I raise or lower my pledge?
Of course! Whether it’s increasing your pledge to receive a deluxe reward for one month or you wish to cut back on your Patreon budget, your support is so very much appreciated!
This article from Patreon shows you how to adjust your pledge: https://support.patreon.com/hc/en-us/articles/360000126286
Raising Your Pledge- Thank you so very much! I am so pleased you would like to up your membership! If you are increasing your pledge for a specific amount of time, or for a specific reward, please let me know so I can plan your rewards accordingly.
Lowering Your Pledge- Absolutely okay! I understand that budgets change and things need adjusting. Your support is so appreciated, regardless of how much time you spent as a Patron here!
If you are lowering your pledge because the experience wasn’t as great as you expected… Please let me know how I can improve your experience. This is a work-in-progress, and I am always looking for ways to improve the overall experience for Patrons.
What conventions and faires do you show at?
So far in 2020 I will be at Sherwood Forest Faire in the spring!
There is a print I want but I don’t see it in your shop, how can I get it?
Where else can I find you online?