(Thanks to Asc2377 and THAguyINgta3)
Platform of this FAQ: Patreon
Author of this FAQ: aurahack
Version of the FAQ: Final
Who are you?
I’m Erica, though you probably know me as aurahack. You can read more about who I am and why I’m doing this Patreon in the overview, but if you want another summary...
I am a freelance illustrator from Montreal, Canada. I was in the indie games space for a while and tangentially still am. I specialise in illustration and UI design but I worked on just about everything you can think of. Concept art, design, marketing art, animation—working in indie development forces you to wear a lot of hats at once. Now, I work freelance doing art for this Patreon and on commission for musicians and other game makers.
This Patreon supports my independent efforts, so thank you for being here and helping me achieve my dreams. <3
Can I download your brushes?
I've made a brush that is available on Clip Studio Paint. https://assets.clip-studio.com/en-us/detail?id=1828173
What program/tools do you use?
I use Clip Studio Paint on a Huion Kamvas 24 Plus.
Is there somewhere I can view/download older content?
Archives of my work are available for purchase on Gumroad.
Do you do requests?
Nope, sorry! If you support at the suggestion/voting level, you can toss in an idea for anything you’d like to see!
Why don’t you draw more of ____?
I kind of draw whatever I’m in the mood for, so sorry if that crosses against something you’d like to see! I like to keep in practise for the variety of things I like drawing, so sometimes I might focus on concept art or character art for a bit.
Why do you have Charge-upfront turned on?
While I have monthly rewards, I give out PSDs of all art weekly because I update so frequently. I do it to avoid people who (frequently) cut and run with Patreon, subscribing to a user and bailing before the first scheduled payment is due or dropping to a $1 tier to avoid having to pay anything for all their rewards.
It's not the most ideal thing but I do it to protect myself and ensure that I can still give out rewards as often as I do to all of you. I've dealt with too much art theft/bullshit in the past to not take the precaution.
Do you do refunds?
If you have any issues with payments or something, message me privately on Patreon and we’ll work something out
When do I get my monthly reward?
At the beginning of the month! Rewards will be sent through Patreon DMs. Patron-exclusive prints will be sent at the END of the month, so that I have to print them and all that. Technicality on my part—to you, it’ll just be start of the month for everything.
PNG/PSD/video dumps will all be weekly, to avoid a large clusterfuck of files all at once come the 1st. I also make a -lot- of art, so I don’t want you all waiting around too long for those rewards!
Can I share my Patreon discount for your store?
Uhh, I’d really appreciate if you didn’t. I’ll be cross-checking discounts to make sure the ppl using them aren’t cheating and will be taking action against those that do. I’d appreciate it not being used against me to undercut my sale prices :(
Do you do NSFW?
Is there somewhere I can contact you if I have other questions?
<code>Copyright 2016 Erica June "aurahack" Lahaie</code>