► Script out your steps – Practise your steps so you know exactly what you’re going to record.
► Run Captivate as an administrator – I generally run Captivate as an administrator anyway but this is one of those functions that really demands it.
► Run the application to be captured from your primary display – When I’ve tried to record applications on my second monitor, Captivate fails to capture all the screen shots and mouse movements. This is a known bug with Captivate.
► Know your keyboard shortcuts – While I don’t use all the shortcuts, it’s important to know where on your keyboard you need to press to activate certain functions.
► Reset your defaults – In case you have changed your settings make sure that everything is setup to record the right kind of recording for your own situation.