Here's a list a frequently asked questions. If you have any more questions feel free to contact me at [email protected].
❤ Will the pins ever be available to non-members outside of the club?
A: The Pin Club pins WILL NOT be available to non-members. The leftover stock will be available in the secret shop that is for pin club members only.
❤ Will the shiny version ever be available?
A: The shiny versions WILL NOT be available aside from having them inserted randomly into packages. I will only have a very limited few and I prefer to give them away to the people that support me. This way they also become a very limited item that you can be proud of!
PAYMENT & SHIPPING QUESTIONS
❤ When will I be charged, and how often?
Patreon begins processing payments on the 1st of the month. Monthly pledges are a flat rate that will automatically renew monthly until your pledge is changed or deleted.
❤ When will my pin ship out?
Typically within the first 2 weeks of each month! If there are any delays due to manufacturing errors, holidays, etc, patrons will be updated right away.
Benelux: 1-5 business days
Europe: 2-10 business days
International: 5-13 business days
❤ Do you use tracking?
Unfortunately tracking is not included in the pledge, because tracking from Belgium is very pricy and I want everyone to get an affordable pin. If you want tracking, you can add $15 to your pledge and I will provide you with tracking codes when your items are shipped!
❤ If I order something from your online store, can you just combine it with my monthly Patreon shipment?
Yes! Each month you will receive a coupon code for free shipping if you are a Pin Club Member. Just use that code at checkout to remove the shipping cost and I'll combine it with your Patreon package!
❤ I joined on October 1st. Does this mean I will receive the October rewards?
Unfortunaely Not. Patreon uses a monthly payment system. When you join, you will receive the rewards for the month after, because that's the first time you'll be billed.
❤ Can I just change or cancel my pledge whenever I want?
Yep! There's absolutely no obligation and you can change or cancel your pledge at any time.
❤ If I unpledge, can I rejoin in the future?
Absolutely! You can unpledge at any time, and may rejoin as long as there are spots available.