First of all, we want to thank you all for your continued support of Evolving-Hockey.com! We cannot thank you enough for the support over the past 3 years.
We have an important announcement for all subscribers!
We will be moving away from Patreon.com as our user membership and payment processing service starting May 1st 2021. Almost one year ago Patreon announced they would no longer be maintaining their API (https://support.patreon.com/hc/en-us/articles/206525646-Patreon-API). Access to Patreon's API is how we are able to verify subscriber information. Without a reliable API from Patreon we cannot depend on their services to process user memberships and payments. Additionally, there has been an uptick in login issues over the past several months (as some of you may have experienced). Because of these changes/issues, we have made the decision to transition to a user membership and payment processing service that is run directly on Evolving-Hockey.com.
So, what does this mean for you? First of all, we will still be using Patreon through the end of April, so nothing will change until May 1, 2021. Second, none of the pages you are familiar with will change. We will be making some style updates and adding a few new features (more information to come!), but everything on the website should stay basically the same. The new user membership and payment processing service will be simpler, easier to use, and more robust. In addition, all prior login issues that users were experiencing with Patreon should be fixed - users will no longer need to have a 3rd party account with Patreon to login (or grant Patreon access from evolving-hockey).
Starting May 1st, all users will need to create a new account directly through our website (evolving-hockey.com) and set up a new payment method. We have explored many different options to make this transition as seamless as possible, but we are not able to transfer user payment information from Patreon to our new payment processing service. We apologize for any inconvenience this may cause. However, the new login and user process should provide a significantly better experience for users overall.
We will be cancelling the Evolving-Hockey Patreon account at the end of April 30th, 2021. We hope you choose to continue subscribing to Evolving-Hockey! We are still in the testing stages of the new site, but things are moving forward as scheduled. We will have more information for you in the coming weeks, but we wanted to provide proper notification of this important change to our website. We will be sending a message to our annual subscribers in the coming days with information regarding how their subscriptions will be transferred.
As always, if you have any questions, please feel free to reach out via Patreon or Twitter direct message (@EvolvingWild or @EvolvingHockey) or send us an email at [email protected]. Thank you again for your support and we hope you will decide to continue subscribing to Evolving-Hockey.com!
- Luke & Josh