“Designed for artists, writers, and creatives* of all different persuasions, Patreon has become a haven for content creators to connect with their supporters, and provided a hassle-free way for supporters to fund the creators and projects that matter to them most on an ongoing basis. Last week, Patreon made an announcement that they were changing their fee structure, leading with the announcement that creators were now going to take home 95% of the amounts pledged to them. Since creators typically received just 85-90% of their pledge amounts, this represented a big increase. But on closer inspection, it came at a tremendous cost: overcharging every one of their supporters. After a week of tremendous losses worldwide and very vocal outcries, Patreon backtracked and apologized, but the damage was colossal. Here’s a simple plan to fix everything.”
Last week, Patreon announced that it was changing its fee structure to pay creators more. Of course, what they didn’t emphasize was that creators might take home 95% of what was pledged, but supporters would pay far more than that. After a severe loss of pledges and trust, Patreon decided not to make the changes after all. They had detailed why they were making the changes, and it’s such a non-problem that the fix is so simple I can’t understand why they didn’t do it that way all along… or why they didn’t talk to the community of creators and supporters before just enacting something awful.